When my father took over as president of my hometown's chamber of commerce, he got all city employees to answer their phones with: "Hi, it's a great day in *****, how can I help you?".
I thought, how cheesy! However, that simple line generated more positive calls into city offices than ever. And, the infection spread, as city workers started complaining less and enjoying time at work more.
Sounds corny, I know. You're thinking, this ain't Mayberry, lady. Well, no, Oakland and Mayberry are about as different as ______ and ______ (fill in the blanks). Still, it's worth a try for this town. Imagine the next time you called downtown to check on a building permit or find out about an abandoned car outside your house, and you were greeted with this line. Sure, at first, you'd probably be taken aback, maybe you'd even hang up. Yet, after awhile, you might even like it.
What has this town got to lose? Why not try some good old fashioned hospitality? Hey, the kids might actually learn some kindness from those in high positions.
Well, you all just have a nice day, now.
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